Define success first
You can’t choose a partner until you know what winning looks like. Write down the business outcome: more leads, more sales, fewer support calls.
A website is a means, not an end. The right partner asks about your business goals before they quote a price.
How to evaluate an agency
Look at their own site and recent work — is it fast, modern, and mobile-first? Ask for case studies with measurable results, not just pretty screenshots.
Meet the people who’ll actually do the work. The salesperson isn’t the one writing your code or designing your pages.
Red flags to avoid
Guaranteed #1 rankings. Quotes with no scope breakdown. No contract or unclear ownership of code. Vague timelines. Teams that never ask you questions.
None of these are deal-breakers on their own, but three or more should make you pause.
Questions to ask
Who owns the code at the end? What does maintenance look like? How do you handle scope changes? Can I speak to a past client?
Great partners answer these directly and without hesitation — because they’ve heard them all before.
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